Dear Queenie,
For the past few weeks GEBE has been taking off the current repeatedly in our area, at least 5 times a day sometimes. There has been no notice to why this is happening.
My complaint is this: The excessive turning off of current has burnt the hard drive in my computer and this has cost me over $250 to repair. I would like to know what GEBE can do about it.
It has also damaged numerous appliances of tenants in our vicinity!
Queenie, what is your view?—In the dark
Dear In the dark,
What GEBE can do and what it will do are two different things. GEBE can only control the outages up to a point, and will certainly have some good excuse for them. You will have to address your complaint to the company, but based on my experience, GEBE will not do anything about the damage to your computer and other appliances.
A backup power pack would protect your computer. It would cost about $300, only slightly more than you paid in repairs. In my view this would be a big bargain, considering how much extra work, lost data and aggravation it would also save.
Plugging your other appliances into spike protectors (also called surge protectors) might help to protect them from damage. Don’t forget to check the spike protectors every so often. They wear out after a while.
