Still waiting for them to get back to me

Dear Editor,
Where do we go from here? This is the question I ask myself, when I pick up the phone and call the Ministry of Justice and they kindly tell me the person I asked for is not in office. “However, you can leave a name and number, and we’ll get back to you.” So I hand over the requested information (name and number) and two days, going on three have passed and still waiting for them to get back in contact with me.
Are these the kind of assistants we need sitting in office? Aren’t these people getting paid to work? We have no power to deal with certain matters, and that is why we turn to the relevant departments which supposedly hired professionals to help we the people, but if this is the way they are working, well this is not good. How far are we going to reach as a country, with these so called professionals at the helm?

M.D.S.
Initials used at author’s request.

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