Dear Editor,
This lady came to me and asked me where she should go to get satisfaction. I smiled at her. She said to me that she serious. And then she went on to tell me that on the seventeenth of February she felt a pain in her chest and she went to the doctor.
The doctor sent her to the emergency of the Sint Maarten Medical Center. At the hospital she gave the nurse her I.D-card who in turn passed it on to the hospital administration. After having attended to her she was sent home at seven o'clock that same evening.
On her way home, she realized that she was not given back her ID-card, so she went back to the hospital. There she was told that her I.D-card could not be found and that she would have to return the next day.
On her return the next day she was told that her I.D-card could not be found and that she should go to the Census office to apply for a new one. When she asked the hospital administration for a letter of confirmation explaining the loss of her I.D-card at the hospital, she was told that "The hospital doesn't do that".
Reluctantly she went to the Census office with her passport to apply for her I.D-card. She was given an appointment for June this year. She tried to explain the situation to the employee at the Census office.
Her response was "You have a passport use that". So Because of this she finds herself obliged to walk with her passport until she is issued another I.D-card.
So my question is, should not the hospital show some kind of responsibility in this case and at least communicate with the Census office seeing that the I.D-card was misplaced in the hospital?
Russell A SIMMONS
