Reginald Willemsberg, SZV Chief Operations Officer (left) and Aaron Meyer, Manager External Data Exchanges (Externe Gegevensuitwisselingen) at SVB Netherlands.
PHILIPSBURG--Social and Health Insurances SZV has signed a covenant with the Sociale Verzekeringsbank (SVB) Netherlands, doing away with the requirement for pensioners in the Netherlands to submit a Life Certificate twice a year.
With this agreement, SZV and SVB Netherlands have established a secure file exchange system that allows both institutions to verify, on a monthly basis, if any pensioners have passed away. SZV said this development eliminates the need for pensioners in the Netherlands to submit Life Certificates in May and November to SZV, reducing administrative burdens and providing greater peace of mind.
“This partnership with SVB Netherlands is built on years of trust and shared commitment to better serve our clients. By removing the need for the Life Certificate, we are not only simplifying a process but also strengthening the relationship of confidence between our institutions and the people we serve.” – SZV Chief Operations Officer, Reginald Willemsberg.
The successful signing of the covenant was made possible through long-standing collaboration and support from the Ministry of Public Health, Social Development and Labor (VSA) and the Cabinet of the Minister Plenipotentiary in The Hague, whose collective efforts helped bring this initiative to completion.
While this agreement simplifies one important process, SZV reminds pensioners living in the Netherlands that they must still notify SZV of any changes in their personal details such as a new address, bank account, marriage, or divorce. Additionally, orphans aged 15 and above must continue to submit their school enrolment letter at the start of each new school period to ensure uninterrupted pension payments.
“This achievement reflects SZV’s commitment to enhancing client experience through digital innovation, cross-border collaboration, and simplification of processes, key pillars of the organisation’s Beyond 3.0 strategy,” SZV said.