Spirit Airlines says most customers refunded, staff returned to home bases after shutdown

Spirit Airlines says most customers refunded,  staff returned to home bases after shutdown

NEW YORK--Spirit Airlines said on Sunday it had almost completed refunding passengers and returning its crew to their home bases following its decision to cease operations over the weekend.

Spirit abruptly cancelled flights early on Saturday morning, stranding passengers and staff around the U.S., the Caribbean and Latin America, after collapsing under financial pressures that included a sharp rise in fuel costs due to the Iran war. The carrier had more than 4,000 domestic flights scheduled through May 15, according to data from aviation analytics firm Cirium.

Most customers who booked with credit or debit cards were refunded by Saturday evening, with a small percentage still being processed, the company said.

Traveller Jessica Stanton said she had flown on Thursday to Boston, Massachusetts, from Myrtle Beach, South Carolina, for her college graduation. On Friday, she received an email that her return trip had been cancelled.

"I haven't received anything else. No messages about a refund. Nothing," said Stanton.In response to a request for commenton Stanton's case, Spirit said refunds may take time to show in guests' accounts.

The airlinehad filed for bankruptcy twice after a proposed merger with JetBlue was blocked by the administration of former President Joe Biden in 2024."They were bleeding money and so this was in the works for some time. They were going to have to liquidate," U.S. Transportation Secretary Sean Duffy said on Sunday on ABC's "This Week".

Multiple U.S. carriers - including Frontier, JetBlue and Southwest - introduced discount fares to help stranded passengers and plans for new summer routes. Airlines like Delta and American Airlines were also offering temporarily lower fares to Spirit passengers.A final group of about 1,500 crew members was re-based over the weekend.

The Daily Herald

Copyright © 2025 All copyrights on articles and/or content of The Caribbean Herald N.V. dba The Daily Herald are reserved.


Without permission of The Daily Herald no copyrighted content may be used by anyone.

Comodo SSL
mastercard.png
visa.png

Hosted by

SiteGround
© 2026 The Daily Herald. All Rights Reserved.